The company has always adhered to the principle of "building on quality, being market-oriented, surviving through quality, and thriving through credibility." We understand our customers' urgent needs and anticipate their expectations—our company solemnly promises:
1. Our company guarantees that the products or materials provided are state-of-the-art, reliable in quality, and fully original, brand-new items currently available on the market—never used before. Additionally, the supply sources are legitimate and compliant with both national regulations and the latest industry standards issued by relevant authorities for this product category.
2. Based on the purchaser's needs, technical training can be provided to the purchaser's daily maintenance personnel;
3. We provide 24/7 telephone technical support or offer written responses to any questions regarding product usage, and if necessary, we will dispatch dedicated technical personnel to assist you directly. During the warranty period, should users raise quality-related issues or request repair services, we will promptly respond by sending our company’s after-sales technical team (details provided below) to your site. Upon arrival, our technicians will efficiently resolve the issue—working until the customer is fully satisfied.
4. Our company’s products strictly adhere to the national “Three Guarantees” regulations, providing comprehensive warranty services. Under normal usage conditions, our wire and cable products are designed to last 50 years, while optical cables are expected to serve for 25 years. Additionally, our products come with a 12-month warranty period, calculated from the date of delivery.
5. After the warranty period expires, throughout the product's expected lifespan, our company will provide 7x24-hour telephone technical support—available even on national holidays—or offer written responses to any questions regarding product usage (including providing consultation on equipment and materials, technical assistance, and facilitating feedback). Should issues arise during installation or operation, we’ll promptly dispatch specialized technicians to ensure your needs are met. We remain committed to serving you wholeheartedly for the lifetime of the product.
Service phones: +86 0731 22588818, 22588828
工作时间： Email: stgd@hnstgd.com
Fax: (0731) 22588800, 22588811
Service hotline:
Office phone:+86 0731-22588828 +86 0731-22588886
Address: No. 2999, Donghang Road, Lusong District, Zhuzhou City, Hunan Province, China
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